Online ordering for restaurants in Canada, on your own branded storefront
Platesready helps restaurants launch their own direct online ordering with clearer pricing, reporting, notifications, and practical support — built for restaurants that want more control and a clearer view of how customers order.
- Your storefront
- Yours
- A direct ordering page that complements your other sales channels.
- Coverage
- Canada
- Built for Canadian restaurants, with onboarding across the country.
- Included
- Reporting
- Growth analytics, finance reporting, and operations data are all included.
Start Your Application
Tell us about your business
Most applications take just a few minutes. We will review your details, reach out using your preferred contact method, and walk you through setup — no cost to apply.
- 1 Apply
- 2 We reply within 1 business day
- 3 We help you launch
Fields marked with * are required.
Direct Online Ordering
A branded ordering flow your customers actually enjoy.
Customers browse your menu, customize items, and check out directly with you — on web and mobile. No third-party marketplace commission comes between you and your customers.
- Pickup, delivery, and dine-in ordering from one storefront
- Customer notifications and order status built in
- Tips stay with your restaurant
Owner Benefits
Online ordering that runs like part of your kitchen.
Platesready gives you control, reporting, customer updates, and direct orders you can actually grow.
Ordering built for restaurants
Built around how restaurants actually take orders.
Secure checkout
Customers can order directly through your business with standard Stripe-backed payment processing.
See how sales are doing
Track what sells, how revenue is trending, and where direct orders are growing.
See which ads drive orders
See which Meta and Google ads actually bring you orders.
Customer updates
Order notifications help customers stay in the loop without a separate communication stack.
Operator flexibility
Manage ordering from web, tablet, or mobile-friendly views without overcomplicated setup.
Faster launch path
The onboarding process focuses on menus, hours, branding, and practical go-live steps.
Who This Fits
A good fit for owners who want their own ordering they can run and understand.
These are the business types most likely to benefit from having their own direct ordering.
- Restaurants
- Ideal if you want a direct ordering channel with clearer pricing and better operational visibility.
- Cafes
- Useful for businesses that need a clean direct ordering experience without building a custom stack.
- Bakeries
- Works well when scheduled pickups, direct demand, and local repeat ordering matter.
- Ghost kitchens
- A fit for delivery-first and pickup-first brands that still want better reporting and direct-channel control.
Launch Process
A practical path from application to launch.
The launch process is designed to get the operational basics right first, so direct ordering feels useful from day one.
Apply with your restaurant details and current ordering setup.
We review fit, menu needs, branding, and any campaign goals tied to direct ordering.
We configure the operational pieces that matter most for launch clarity and customer experience.
You go live with a more visible direct ordering channel and a clearer growth foundation.
Run the line from the counter or your pocket
The Order Manager app puts every live order, booking and refund on an Android tablet at the pass — and on a phone when you step away. On iPhone, the same app runs as an installable web app, so every device on your team is covered.
- A four-column live board — scheduled, new, preparing, ready
- Table bookings and reminders on the same screen
- Search, review and refund past orders from the floor
- Staff PIN, receipt printing and theme in settings
On iPhone? Add it to your Home Screen
- Open manager.platesready.com in Safari.
- Tap the Share icon .
- Choose Add to Home Screen — it opens full-screen, like a native app.
A native iPhone app is on the way.
FAQ
Questions about online ordering for restaurants
Who is Platesready online ordering built for?
Restaurants, cafes, bakeries, ghost kitchens, caterers, and food businesses in Canada that want a direct ordering channel with lower fees and operational visibility.
How much does Platesready online ordering cost?
Platesready charges a 5% platform fee on completed orders plus standard Stripe payment processing. There is no monthly software subscription. A 3% first-year offer is available for businesses switching from another platform.
Can Platesready support promotions and ad tracking?
Yes. Platesready supports marketing attribution and integrations around Meta and Google ad workflows so you can connect campaigns with direct-order performance.
Do you provide onboarding help?
Yes. Platesready offers remote onboarding across Canada and can provide extra local support in the GTA when available.
Can I also accept table reservations?
Yes. Table booking is included for all Platesready restaurant partners. You can run direct ordering and reservations from one platform.
Can my restaurant offer delivery through Platesready?
Yes. Platesready supports direct delivery through Uber Direct and Trexity in supported cities — including Trexity long-distance delivery up to 100km — so you can offer delivery to your own customers without paying marketplace commissions on the order.
Does my restaurant or kitchen need its own website to use Platesready?
No. Platesready gives you a hosted, branded ordering and booking page at no setup cost. You can link it from your Instagram bio, Google Business Profile, QR codes, or an existing website.
Do my customers need to download an app to order?
No. Customers order through your branded web page on any phone, tablet, or computer — no app install. Payments run through Stripe and support major credit cards, debit, Apple Pay, and Google Pay.
Can customers schedule pickup orders in advance?
Yes. Customers can order for as-soon-as-possible pickup or schedule a specific day and time within your operating hours, and catering-style businesses can take orders days in advance.
How do I take orders from Instagram or Google?
Put your Platesready ordering link in your Instagram bio, on your Google Business Profile, on receipts, table tents, and QR codes. The traffic you already earn converts into direct orders at 5% instead of a marketplace commission.
Need direct ordering plus reservations and paid deposits?
Platesready combines ordering and table booking with optional paid reservation deposits — all in one platform. See the full pricing or the booking feature page.