Terms of Use

1. Agreement to Terms

By accessing or using the Platesready website and services (collectively, the "Service"), you agree to be bound by these Terms of Use ("Terms"). These Terms affect your legal rights and obligations. If you do not agree to be bound by all of these Terms, do not access or use the Service.

2. Description of Service

Platesready provides an online platform that connects customers with local restaurants ("Partners") to facilitate the ordering of food and beverages for customer pickup. The Service allows you to browse Partner menus, place orders, and pay for them through our platform. Platesready acts as an intermediary and is not responsible for the preparation, quality, or safety of the food, which is the sole responsibility of the Partner restaurant.

3. User Accounts

You may be required to register for an account to access certain features of the Service. When you register for an account, you agree to provide accurate, current, and complete information. You are responsible for safeguarding your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Orders, Payments, and Refunds

• Orders: When you place an order through the Service, it constitutes an offer to purchase products from a Partner. The order is not confirmed until you receive a confirmation from the platform. The Partner is solely responsible for fulfilling the order as described.
• Payments: All payments are processed through our third-party payment processor, Stripe. By providing payment information, you represent that you are authorized to use the payment method.
• Pickup: You are responsible for picking up your order at the designated time. Orders not picked up are not eligible for a refund from Platesready.
• Refunds and Disputes: Platesready is not responsible for refunds. If you are unsatisfied with your order for any reason (e.g., quality, accuracy), you must contact the Partner restaurant directly to request a refund or resolve the issue.

5. Intellectual Property

The Service and its original content, features, and functionality, including but not limited to all software, text, graphics, and logos, are and will remain the exclusive property of YS Progress Inc. and its licensors. Our trademarks may not be used in connection with any product or service without our prior written consent.

6. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Platesready, its affiliates, directors, employees, or its licensors be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, that result from the use of, or inability to use, this Service. Platesready is not responsible for any issues related to food safety, allergens, quality, or misrepresentation of menu items; these are the sole responsibility of the Partner restaurant.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.

8. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

9. Contact Us

If you have any questions about these Terms, please contact us at: