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Reservations + direct ordering in one platform

Restaurant table booking software in Canada

Platesready helps restaurants run direct online reservations with reminders, policy controls, optional deposits, and a booking flow that can live beside direct ordering in one platform.

Included
Free
Table booking is included at no extra platform fee for restaurant partners who want reservations alongside direct ordering.
Optional
Deposits
Paid booking deposits can be enabled for supported reservation flows where they make business sense.
Automation
Reminders
Customer updates, reminders, and status messages help reduce manual booking work.

Start Your Application

Tell us about your business

Most applications take just a few minutes. We will review your details, reach out using your preferred contact method, and walk you through setup — no cost to apply.

  1. 1 Apply
  2. 2 We reply within 1 business day
  3. 3 We help you launch

Fields marked with * are required.

We usually reply within 1 business day. If your business is a fit, we will walk you through onboarding and setup.

Still needed: Restaurant name, Owner or manager name, Email address, Phone number, Restaurant address, Cuisine type, Operating hours

Reservations

Take bookings the same place you take orders.

Guests reserve a table in a few taps, get automatic confirmations and reminders, and you keep the whole reservation flow beside direct ordering — no separate booking vendor to wire up.

  • Self-serve reservations with confirmations and reminders
  • Party-size, timing, and cancellation rules you control
  • Optional paid deposits to protect high-demand seatings
Start Your Application
Cut-paper illustration of a reservation scene — a set dining table with two chairs, a calendar card, a Reserved table sign, a clock, and a phone showing a booking confirmation.

Booking Features

A reservation system built for restaurants.

Platesready already supports the practical reservation pieces restaurants care about: reminders, policies, deposits, and a simpler digital flow.

Direct online reservations

Customers can book through your restaurant page with a straightforward self-serve reservation flow.

Automated reminders

Reminder flows help keep guests informed and reduce manual follow-up work.

Booking rules

Use party-size, timing, and cancellation-policy rules to keep reservation flows practical.

Optional paid deposits

Reservation deposits are available when you want more protection on higher-risk or higher-demand bookings.

Status communication

Booking confirmations, reminders, and status updates are sent to guests automatically.

One place to manage it all

Reservations can live alongside direct ordering in one place.

Cancellation and refund rules

You can set refund deadlines and let guests cancel online where needed.

Best Fit

A strong choice when reservations still matter to the business.

This page is intentionally focused on restaurants where dine-in is still a meaningful part of the business.

Full-service restaurants
Strong fit for restaurants that need direct booking, reservation policies, and optional deposits.
Cafes with limited seating
Helpful if you want a simpler reservation process without introducing a separate booking vendor.
Hospitality concepts
Useful for restaurants that want bookings and direct ordering in one place.
Restaurants growing direct demand
Especially strong when dine-in reservations and direct orders both matter to the business.

Launch Process

A simple path to launching online reservations.

We keep booking setup practical: clarify policies, configure the flow, and make sure the reservation experience fits how your restaurant actually works.

  1. Apply with your business details and let us know whether booking, ordering, or both matter most right now.

  2. We review your reservation setup, booking rules, and whether optional deposits would be useful.

  3. We configure your booking page, confirmations, and the behind-the-scenes details needed for launch.

  4. You go live with a modern reservation flow that sits alongside direct ordering.

FAQ

Questions about restaurant table booking software

What does Platesready table booking software include?

Platesready includes online reservations, configurable booking rules, reminder flows, status changes, optional paid deposits, and booking details that connect back to your restaurant profile.

Is table booking free with Platesready?

Yes. Table booking is included for all restaurant partners at no additional cost, alongside direct online ordering.

Can I use reservations and direct ordering together?

Yes. Platesready is built to support restaurants that want both dine-in booking and direct online ordering in the same platform.

Is this only for full-service restaurants?

No. It fits restaurants, cafes, bakeries, and hospitality businesses that want a simpler booking workflow and stronger direct guest relationships.

Can I charge deposits for reservations?

Yes. Platesready supports optional paid booking deposits for reservations where operators want more protection against no-shows, especially for higher-demand or larger party bookings.

How does Platesready reduce restaurant no-shows?

Two ways: automated reservation reminders keep guests informed before their booking, and optional paid deposits give guests a reason to show up or cancel in time. You choose which reservation slots require a deposit and set your own amount and cancellation policy.

Can guests cancel a reservation or get a deposit refunded online?

Yes, up to the cutoff. Online cancellation and refunds are available until the refund cutoff you configure (a set number of hours before the booking), and refunds may be reduced by non-recoverable payment processing fees. After the cutoff, guests contact the restaurant directly.

Need reservations plus direct ordering?

Running both in one place is where Platesready is especially strong for many restaurants.